Golden Spanner

Car sales, servicing and repairs and bodyshops are a major source of complaints to Trading Standards throughout the country. Some complaints are due to a small number of 'cowboy traders' but most arise when honest businesses fail to check that their staff are doing their jobs properly or because they do not have an adequate knowledge of their legal obligations.

The aims of the scheme are:

• to encourage and promote high standards in car sales, servicing and repairs.
• to improve the image of the motor trade in Cheshire.
• to improve consumer confidence by promoting Approved Garages.
• to increase compliance with consumer legislation.