Car sales, servicing and repairs are a major source of complaints to Trading Standards throughout the country. Some complaints are due to a small number of 'cowboy traders' but most arise when honest businesses fail to check that their technicians and sales staff are doing their jobs properly or because they do not have an adequate knowledge of their legal obligations.

Our Motor Trader Approval Scheme is an attempt to reduce these problems and generally raise standards throughout Cheshire.

The main aims are:

• to encourage and promote high standards in car sales, servicing and repairs;
• to improve the image of the motor trade in Cheshire;
• to increase compliance with consumer legislation;
• to improve consumer confidence by promoting Approved Traders.